PRIVACY POLICY

Introduction

1.  Information We Collect or Track.

2. How We Use Your Data.

3. Information We Share With Others.

4. Your California Privacy Rights.

5. Cookies / Tracking Technologies.

6. Links to Other Sites, Networks, Platforms, and Apps.

7. Age Restrictions; Children's Privacy.

8. Choice / Opt Out.

9. Security.

10. File a Complaint.

11. Users in the European Union and European Economic Area.

12.  Retention of Personal Data

13. Contact Us.

 

Introduction

This Privacy Policy applies to your use of our Sites and Services.

a.    Services.

This Privacy Policy ("Policy") covers how Pinnacle Group ("Pinnacle", “we”, “us”, “our”) treats personal information that it receives, tracks or collects in connection with your use of the online websites and properties provided by Pinnacle that link to this Policy, including the Pinnacle Supplier Portal ("Sites") and any services provided through them (collectively, the "Services"). 

Clients use our Services to locate and manage suppliers. Suppliers use our services to try to obtain additional customers.  Pinnacle uses services to manage its relationships and communications with both clients and suppliers. 

This Policy tells you, among other things, what information we gather from you when you visit or use our Sites or Services, how we may use or disclose that information, how to review or edit it, and our efforts to protect it.

Please read this Policy carefully. By visiting, accessing or using any Services, you agree to this Policy. Among other things, you consent to the collection, tracking and use of your personal information as outlined in this Policy, as such Policy may be amended from time to time.

b.    Changes.

Changes to the Privacy Policy apply to your use of our Services after the effective date of the policy.

Pinnacle may change this Policy or any other terms, at any time. Pinnacle will notify You of a change through our Services, such as when You next log-in, or by other means. The new terms may be displayed on-screen and You may be required to read and accept them to continue Your use of the Sites. Pinnacle may also post the terms at www.pinnacle1.com and they are effective immediately upon posting. If You choose not to accept any new terms, You may close your account and/or discontinue using our Services.  You acknowledge that continued use of our Services after we post or send notice of the changes means that your personal data is subject to the updated Privacy Policy.

1.  Information We Collect or Track.

We may collect or track the following information:

a.    Information we collect

 

We collect the data that you provide to us.

When you register for our Services, we may request certain information from you, including your:

·         Contact information: (e.g., name, address, email address, phone number, one or more social media handles, user name, password, address, personal or employer websites)

 

·         Business information: (e.g., job title, work experience, areas of responsibility, name and address of employer).

 

After you have registered for the Services, we may also collect certain information from you.  For example, this could include information regarding meetings and communications: (e.g., information that we learn about you or your company, purchasing history for you or your company, etc.

  1. Interaction With Services and Access

We collect data when you interact with and use our Sites and Services and when you share information from the Sites and Services with others.

We gather certain information automatically. We may also collect information from the mobile phone, tablet, computer or other device that you use to access the Services. This information may include your domain and/or Internet Protocol ("IP") addresses, browser type, Internet Service Provider ("ISP"), the referring or exiting website address, operating system, access times and history, information relating to your activities and preferences on the Services, device, unique device identifiers, mobile platform advertising identifiers (e.g., IFA/IDFA or Android ID), telephone number, mobile carrier, language, CPU, iOS, screen, display, plug-ins, Mime, font, storage, time, canvas, images or other posted content, downloaded content, communications on the Services with other users, posts in public forums, and information from cookies or other technology.

We may also infer location from IP addresses or other information, for example, Wi-Fi access points and mobile towers. Among other things, this information allows the creation of device fingerprints and profiles about the possible relationships among different browsers and devices. 

We also collect data when You interact with and use the Services. For example, we collect data on traffic, views, clicks, and potential matches.

  1. Do Not Track Signals

WE DO NOT RESPOND TO "DO NOT TRACK" SIGNALS.

  1. Correspondence

If you send us personal correspondence, such as an email, letter, or other message, we may collect such information into a file specific to you.

  1. Public/Sponsored Events

Pinnacle may participate in public events and events with multiple sponsors, such as trade shows and seminars. The events generally collect certain information from all attendees and distribute this data in whole or in part to all the event sponsors including Pinnacle.  We do not control and are not responsible for the practices of other sponsors for these events.

  1. Social Network Sites (“SNS”)

You may choose to provide your SNS profile (e.g., Facebook, LinkedIn, Twitter, YouTube, etc.) and provide comprehensive insight into your capabilities.  By linking your SNS profile, we may collect information from SNS, such as name, gender, date of birth, geo-location, interests, when you "Like" or click links provided by or through the Apps and other information available through your SNS page. It is your responsibility to read and accept the relevant terms of service and privacy policy associated with the particular SNS service. We may have also collected information regarding Likes, Views and other engagement data.

  1. Information Collected, Tracked or Analyzed by Third Parties

We collect data through cookies, other tracking technologies, third party analytics, and third party websites and services.  Links to these third parties’ privacy policies are provided in this section. 

We may permit advertisers or other third parties to collect information from the Services. For example, a third party may place cookies or similar tracking technologies (such as advertising IDs or deep linking technology) and may send its own cookies to your cookie file. We may also utilize third parties to analyze data collected from the Services. We may permit third parties to collect personally identifiable information over time and across different websites and across multiple mobile apps.

2. How We Use Your Data.

We use your data to provide, develop, support, customize, market, and protect our Services.

We use the information we collect or track about you to provide you with relevant, useful and customized Services.  In order to do that, we use your information in the following ways:

  1. Operate, maintain, and provide to you the Services, features and functionality of the Services;
  2. Help you quickly find information and prevent you from having to enter information more than once;
  3. Improve the quality and design of the Services;
  4. Market and promote our Services to you and others;
  5. Diagnose problems with the Services;
  6. Create new features, functionality, and services;
  7. Provide customer support;
  8. Create device fingerprints and profiles about the possible relationships among different browsers and devices;
  9. Create client or supplier profiles, which may combine Your personal information from one Pinnacle service with personal information and other data from other Pinnacle services or Pinnacle partners;
  10. Perform research and analysis on your use of the Services;
  11. Manage your account; and
  12. Protect the security and integrity of the Services, as well as the property, rights and personal safety of Pinnacle, our users or others.

3. Information We Share With Others.

  1. Related Services and Service Providers.

We share your data with our clients, third party vendors, and application developers.  We may also share certain information with other service provides, for example to assist us with data analytics or for development of new and better services.

We may provide information about you to our affiliates and other businesses or individuals, including third-party vendors and other businesses ("Vendors") and Application Programming Interface ("API") Developers.  We may combine information internally across different Services so that we may provide better and more customized services.  We contract with companies who help with parts of our operations and/or to enhance our services and we require them to only use your personal information in connection with the services they perform.  We may also share aggregated non-personally identifiable information publicly.

  1. Legal Compliance

We may share your data if required or necessary by law.  We may also do so to exercise, defend, or protect our, your, or others’ rights.

Pinnacle will cooperate with law enforcement inquiries, other government agency inquiries and requests, and criminal or civil subpoenas. Pinnacle will also disclose your personal information when necessary to comply with state and federal laws and regulations. Pinnacle may also disclose information to exercise or defend our legal rights, to protect the security of our Services and business, to investigate and prevent illegal or tortious activity, to protect the property or safety of Pinnacle or others, and to enforce Pinnacle agreements or other policies.

  1. Sale or Other Transfer

We may share your data if some or all of our business is sold, acquired, or merged with another company.

As we develop our business, we may buy or sell some or all of our assets and, depending on the transaction, your personal information may be one of the transferred assets. Similarly, if Pinnacle should ever merge with or be acquired by another company, we may share your personal information with any entity resulting from such transaction.  Any entity that acquires your data in this manner will have the right to use your data as set forth in this Policy.  Separately, if Pinnacle should ever file for bankruptcy, the bankruptcy trustee has the right to sell the information you provide to us to a third party. 

  1. Disclaimer

While we try, we cannot 100% guarantee the security of your data.  Please see the Security measures we take below.

We cannot ensure that all of your private communications and other personal data will never be disclosed in ways not otherwise described in this Policy. By way of example (without limiting the foregoing), we may be required to disclose personal information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmission of private communications, or users may abuse or misuse your personal information that they collect from the Services.

4. Your California Privacy Rights.

If you are a California resident, then you may have certain rights relating to whether any third parties have received your information for their direct marketing purposes.  Please note the included California Privacy Policy.

 

5. Cookies / Tracking Technologies.

We collect data through cookies and other tracking technologies. 

We may use cookies, pixels, scripts, etags, advertising IDs, IFA/IDFA, log files, clear gifs, web beacons, deep linking or other technology. We may use these technologies in a variety of ways, including but not limited to:

  1. Provide custom, personalized content and information;
  2. Collect device information which permits generation of device fingerprints and cross-device consumer profiles;
  3. Create of user profiles;
  4. Remember information so that you will not have to re-enter it during your visit or the next time you visit the Sites or use the Services;
  5. Analysis of your visits to or interaction with our Sites and Services;
  6. Accumulating and reporting statistical information on Sites and Services usage;
  7. Determining which features users like best;
  8. Assessing the popularity and effectiveness of the Sites and Services;
  9. Determining whether and when an email was opened; and
  10. Improving our Services and creating new services.

You can refuse cookies by turning them off in your browser. However, if you turn off cookies, then you may not be able to utilize certain features of the Sites or Services. Turning off and/or deleting cookies does not affect other tracking technologies, such as device fingerprinting.

This Privacy Policy covers the use of cookies and other technologies by these Services only.

Pinnacle may also utilize third party tracking technology, such as deep linking, to leverage cross-app and cross-site functionality.

Another tracking technology is a script that collects device information to permit what is known as device fingerprinting. (see, e.g., FTC Consumer Guide on Online Tracking - What is device fingerprinting?) For example, this data collection may permit generation of device fingerprints and cross-device profiles to better understand who visits particular Influencers, how often, unique visits, repeat visits, and more.

You agree Pinnacle is not liable for the content or use of personal information by third parties, including, without limitation, SNS and Vendors, and including their use of cookies and other tracking technologies. You should consult the privacy policies and terms of service for those individual websites and services.

By agreeing to the terms of this Policy and by using our Services, you consent to the cookies and other tracking technologies referenced above. In order for you to be a registered and active user of the Services, you must agree to accept cookies and other tracking technologies. If you wish to opt-out of cookies and other tracking technologies altogether, then visit our Choice/Opt-Out Section.

6. Links to Other Sites, Networks, Platforms, and Apps.

You may encounter Linked Technologies that have their own privacy policies.

The Sites and Services may contain links to third-party sites or services.  Similarly, third-party sites or services may contain links to our Sites and Services (collectively "Linked Technologies").  However, please be aware that Pinnacle is not responsible for and cannot control the terms of service or privacy policies of such other Linked Technologies. We encourage you to be aware when you leave the Sites or Services, and to read the applicable agreements and privacy policies for each and every Linked Technologies. The Agreement applies solely to these Services. Pinnacle  is not responsible for and makes no representations or warranties regarding Linked Technologies, including without limitation, the content, accuracy, opinions, functionality, or services provided in such Linked Technologies. Inclusion of any Linked Technologies on the Services does not imply approval or endorsement by Pinnacle. If You decide to access any Linked Technologies, then You do so at your own risk.  

7. Age Restrictions; Children's Privacy.

Our Services are not for use of anyone under the age of 13.

These Services are not for use for anybody under the age of 13. By using these Services, you verify that you are over the age of 13 and in compliance with this provision. Pinnacle will not knowingly collect or use personal information from anyone under 13 years of age. If Pinnacle obtains actual knowledge that it has obtained personal information about a child under the age of 13, that information will be permanently deleted from our records.

8. Choice / Opt Out.

You have choices about how your data is collected, the ability to delete certain data, and the ability to close your account.

Cookies. You may be able to delete and/or turn off cookies as your browser or device permits. Unless you block or control cookies going forward, deleting cookies will only address cookies on your device at that moment. If you disable cookies entirely, Pinnacle Services may not function properly. Please note that other tracking technologies, such as device fingerprinting, are not stopped or impacted by turning off or deleting cookies.

Flash Cookies. Some newer versions of browsers will let you control and/or delete Flash cookies. If you use a browser or device that does not let you delete Flash cookies, then try Adobe's Website Storage Settings. Similar to regular cookies, deleting Flash cookies will only address the Flash cookies on your device at that moment. Please note that other tracking technologies, such as device fingerprinting, are not stopped or impacted by turning off or deleting Flash cookies.

Other Tracking Technologies. You may be able to turn off and/or delete some scripting functionality as your browser or device permits. If you disable scripting functionality, Pinnacle  Services may not function properly. Please note that other tracking technologies, such as device fingerprinting, are not stopped or impacted by turning off some script functionality.

Effect of Opting Out: You will need to renew your opt-out choice if you use a different device, use a different browser, or erase cookies from your browser.

Unsubscribing from emails: You may opt out at any time by using the Opt-Out or Unsubscribe option at the bottom of most of our mass email communications, or by contacting us through the "Contact Us" section of the Services.

Account: You may also choose to close your account at any time.

9. Security.

Although we work to protect your data, we cannot warrant or ensure its ultimate security.

To protect your privacy and security, we take reasonable steps (such as requesting a unique password, Secure Sockets Layer, or Transport Layer Security) to verify your identity before creating your account. The user who created the account is responsible for maintaining the secrecy of their unique password and account information at all times.

We use what we believe to be appropriate procedures to protect information against unauthorized access and disclosure. However, information you elect to provide through the Sites, Services, emails, and other information you send to us, may not be encrypted, and such transmissions cannot be considered a secure means of transmitting sensitive information.

You should be aware of the limitations of security, authentication, encryption, and privacy measures used in connection with the Internet and that any information you transmit through the Services may be damaged, corrupted, "sniffed" and/or accessed by another person without your permission. Regardless of the precautions taken by you or by us, "perfect security" does not exist on the Internet. Third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the Services. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private. We cannot ensure or warrant the ultimate security of any information you transmit.

10. File a Complaint.

If for some reason you believe Pinnacle has not adhered to the principles of this Policy, please notify us at legal@pinnacle1.com. For those in the EU / EEA, send complaints or questions to legal@pinnacle1.com.

11. Users in the European Union and European Economic Area.

If you are in the EU / EEA, then this section applies to you.

  1. Personal Data.

Personal Data is any information relating to an identified or identifiable natural person in the European Union (“EU”) and European Economic Area (“EEA”).

b.    Data Controller.

 

Pinnacle is the data controller of Personal Data you provide on our Sites and Services.

You may contact Pinnacle via email at legal@pinnacle1.com or by mail at:

Pinnacle Technical Resources, Inc.

5501 Lyndon B. Johnson Freeway, Suite 600

Dallas, Texas 75240

Attn: Privacy Officer

c.     Purposes of Processing and Legal Basis for Processing.

 

We have lawful bases to collect, use, and share your data.

 

As explained above, we process Personal Data in various ways depending upon your use of our Sites or Services.  We process Personal Data on the following bases: (1) with your consent; (2) as necessary to perform a contract when you request Services; and (3) as necessary for our legitimate interests in providing you with our products and Services, enhancing and customizing our Services, conducting analytics and delivering relevant advertising as set forth above.

 

d.    Your Rights Regarding Personal Data.

 

If you are in the EU / EEA, then you have certain rights relating to your personal data.

 

·         Access and Confirmation.  You have the right to ask us if we process Personal Data about you, and in some circumstances, to obtain a copy of your Personal Data. 

 

·         Deletion and Blocking.  Under certain circumstances, you may have the right to have your Personal Data deleted or blocked without undue delay. 

 

·         Direct Marketing.  You have the right to object to our processing of Personal Data for direct marketing purposes.

 

·         Consent.  To the extent we are processing Personal Data on the basis of your consent, you have the right to withdraw consent at any time.

 

·         Data Portability.  Under certain circumstances, to the extent we are processing your Personal Data on the basis of consent, or that it is necessary to perform a contract with you, and the processing is carried out by automated means, you have the right to receive the Personal Data in a structured, commonly used and machine-readable format.

To exercise those rights, please contact us at:

Pinnacle Technical Resources, Inc.

5501 Lyndon B. Johnson Freeway, Suite 600

Dallas, Texas 75240

Attn: Privacy Officer
Email: legal@pinnacle1.com

 

·         Right to Lodge a Complaint.  You have the right to lodge a complaint about our data collection and processing actions with the supervisory authority in your country.

 

e.    Transfers.

We transfer, store, and process your data outside your country.

We are headquartered in the United States of America.  Personal Data may be accessed by us or transferred to us in the United States. The European Commission has not determined that the United States ensures an adequate level of protection for Personal Data.  By providing us with Personal Data, you consent to this transfer. We will protect the privacy and security of Personal Data according to this Privacy Policy, regardless of where it is processed or stored.

By providing us with Personal Data, you consent to the storage or processing of Personal Data in the United States and acknowledge that the Personal Data will be subject to the laws of the United States, including the ability of governments, courts or law enforcement or regulatory agencies of the United States to obtain disclosure of your Personal Data.

12.  Retention of Personal Data

The Personal Data we obtain about you may be retained up to seven years or for up to five years past the termination of a contract pursuant to which it was collected.   

13. Contact Us.

You can contact us for complaints or questions.

Any notices or communication sent to you by Pinnacle will be sent to your email address on file with Pinnacle, which may be updated by you in writing at any time. It is your responsibility for ensuring that Pinnacle has your current email address at all times. Any notice sent to you via such email address by Pinnacle shall be deemed given, received, and read by you, whether or not it actually is received and/or read.

Any notices or communications sent by you to Pinnacle pursuant to this Policy must be in writing and sent to the address specified herein or such other address as Pinnacle may specify in writing.

All notices will be sent to:
Pinnacle Technical Resources, Inc.

5501 Lyndon B. Johnson Freeway, Suite 600

Dallas, Texas 75240

Attn: Privacy Officer
Email: legal@pinnacle1.com

 

For those in the EU / EEA, send complaints or questions to legal@pinnacle1.com.

 

25220416v.1

 
Effective Date: March1, 2020

 


 

1.                  PRIVACY STATEMENT-CALIFORNIA 

This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the information contained in Pinnacle Group’s Privacy Policy (collectively, “we,” “us,” or “our”) and applies solely to clients, suppliers, visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws.  Any terms defined in the CCPA have the same meaning when used in this notice.

Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). The categories of information set forth in the chart below are those defined in the CCPA.  This does not mean that all examples of that category of personal information were in fact collected, but reflects a good faith belief that to the best of our knowledge that some of that information may have been collected.  With that in mind, we have collected the following categories of personal information from consumers within the last twelve (12) months:

Category

Examples

Collected

A. Identifiers.

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.

YES

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

YES

C. Protected classification characteristics under California or federal law.

Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

YES

D. Commercial information.

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

NO

E. Biometric information.

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

NO

F. Internet or other similar network activity.

Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.

NO

G. Geolocation data.

Physical location or movements.

NO

H. Sensory data.

Audio, electronic, visual, thermal, olfactory, or similar information.

NO

I. Professional or employment-related information.

Current or past job history or performance evaluations.

YES

J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

NO

K. Inferences drawn from other personal information.

Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

YES

Personal information does not include:

We obtain the categories of personal information listed above from the following categories of sources:

Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may disclose your personal information to a third party for a business purpose.  When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:

Category A:             Identifiers.
Category B:             California Customer Records personal information categories.
Category C:             Protected classification characteristics under California or federal law.
Category I:              Professional or employment-related information.

We may disclose your personal information for a business purpose to the following categories of third parties:

In the preceding twelve (12) months, we have not sold any personal information.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

  1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  3. Debug products to identify and repair errors that impair existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
  7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  8. Comply with a legal obligation.
  9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.  Making a verifiable consumer request does not require you to create an account with us.  We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within 45 days of its receipt.  If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.  If you have an account with us, we will deliver our written response to that account.  If you do not have an account with us, we will deliver our written response in the same manner in which we received the request.  Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt.  The response we provide will also explain the reasons we cannot comply with a request, if applicable.  For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.  If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

Changes to Our Privacy Notice

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or through a notice on our website homepage.

Contact Information

If you have any questions or comments about this notice, our Privacy Statement, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone: 214-740-2424
Website: 
pinnacle1.com

Email: helpdesk@pinnacle1.com or
legal@pinnacle1.com

Postal Address: 5501 Lyndon B Johnson Freeway, Suite 600, Dallas, TX 75240
Attn: Privacy Officer